Therapy Activity

Return to Work Series: Customer Service Voicemails & Operations Manual

New release

Therapy Insights Member Exclusive

Print Resource — US LETTER — 11 PAGES

Population:

Adult

Discipline:

OTSLP

Diagnosis:

Brain InjuryStroke

This workplace simulation challenges individuals to listen to customer voicemails, locate relevant information within an operations manual, and determine appropriate next steps. Designed for adults returning to work after neurological injury or illness, this activity targets auditory comprehension, executive functioning, information management, problem-solving, and workplace communication in a realistic, functional context.

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Return to Work Series: Customer Service Voicemails & Operations Manual

Population:

Discipline:

Diagnosis:

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