FAQ

Do you offer a free trial?

Rather than designing our community to be hidden behind a curtain, we work to be as fully transparent as possible about what’s included with our membership. You can view our entire resource library before signing up. For that reason, we do not offer a free trial because there is no hidden content. Our goal is to make it as easy as possible for you to determine if this is a good fit for you before you join and that there are no hidden surprises. Browse away and ask any questions you have that will help determine if this is the right tool for you and your clinical practice.

What is the cancellation policy?

Any membership can be canceled prior to the next charge date. Your membership will remain active through your payment period.

Can I request content?

Yes! Each month, we send our members a survey and you vote for what we create next! This is also a space where you can request specific content. You can always email us with requests as well.

Do you offer discounts for facilities?

Yes! Learn more and get a custom quote here.

Can I purchase single resources?

While we have tried offering single file downloads in the past, there are too many issues that make it unsustainable, including: 1) The lack of ability to consistently feed an updated file to people who purchased the file. 2) Patients directly purchasing our content without going through a therapist (our materials really need to be presented by a professional). 3) Our company turning into a 24/7 customer service central hard drive for people trying to locate files they lost before their session starts in 2 minutes.

The print-on-demand model is what we have found works best for everyone. We are able to ensure that the files go through therapists (and not directly to patients), we can serve up the most up-to-date files as they are refreshed over time, and you can print what you need when you need it without having to keep track of different files.

With the membership, you can print what you need when you need it, bookmark favorite resources, be notified of new releases, and make requests for new content. It’s the community aspect that really makes our resources unique!

Can I share these resources?

These resources may be shared for educational purposes. You may share them with patients, their family, friends, caregivers, and non-therapy staff. It is explicitly against our policy to share resources with other therapists. Please refer, don’t share- this way we can continue to produce high quality resources!