Last updated: October 14, 2026
Who we are
Our website address is: https://therapyinsights.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Therapy Insights collects information about our customers, including name, address, email address, phone number, and store browsing history. We do not sell your personal information, and we do not hand it to anyone who wants to market their own products to you.
We do rely on a small number of service providers to run the store, support our members, and measure our advertising. Each one receives only what it needs for that work, and none of them may use it for anything else:
- Payments. Stripe processes card payments. Your card number goes directly to Stripe and is never stored on our servers.
- Support and messaging. Our chat and support tools receive your name, email address, and the content of the messages you send us.
- Email signups. When you subscribe to updates and offers, your email address goes to the service that sends them.
- Analytics. Google Analytics and Jetpack tell us how the site is used. They set cookies and receive the pages you view, the device and browser you use, and an approximate location derived from your IP address.
- Advertising measurement. We advertise on platforms including Google, Pinterest, and Instagram. These platforms set cookies and receive information about the pages you view and the purchases you make, so that we can tell which ads lead to subscriptions.
- Spam and security. Comments and form submissions are checked by an automated spam detection service.
Information we attach to a purchase. When you complete a purchase, we send Google the contact details you entered at checkout — your email address, phone number, name, and billing address — converted in your browser into an irreversible code (a “hash”) before it leaves the page. Google compares that code against codes it already holds, so that it can tell us a sale came from one of our ads. Google is contractually restricted from using this information for any other purpose. Google calls this feature “enhanced conversions.”
Your choices. Some state privacy laws, including California’s, treat advertising measurement of this kind as “sharing” personal information for cross-context behavioral advertising, even though we are paid nothing for it. If you would rather we did not include your information, email support@therapyinsights.com and we will remove you. You can also turn off ad personalization in your Google account at myadcenter.google.com, and most browsers can block third-party cookies entirely.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.